Shipping Information


Shipping & Delivery Information.


We pride ourselves in providing our valued customers with the finest range of Authentic Cuban Cigars. We ship in the original boxes, with the bands. Your cigars will arrive fresh and in original impeccable condition. We vacuum seal all boxes and stuff the shipping boxes with Styrofoam chips so as to reduce any movement during transit.


Shipping Fee


Shipping is free on all orders of above $300 and delivery guaranteed.


What is Humidified Shipping?


In order to ensure that you receive your cigars in perfect condition, we include a BOVEDA Humidity Packet in ever shipping carton. These packets are set to hold the humidity at a constant 72% Rh. This is a free service we provide to make sure our customers are 100% satisfied with their cigars.


Risks in Transfer is responsible for the delivery of the product to the customer. 


Shipping Time


The orders will be delivered to the address provided within 7 to 15 days at most taking into consideration unforeseen circumstances we may have no control upon. The time frame of delivery is given by depending on the country where the products are to be delivered.


The shipping time frame is considered as the time we ship the items from the warehouse to its allocated destination. Please be aware that we are not liable for additional time in Customs and other offices.


Orders will be shipped via International Priority Airmail.


Approximate transit times:


3-5 Days for most of Europe


8-12 Days for Asia, Pacific Rim


7-10 Days for North America.


Shipping Advisory: COVID-19


We kindly request all prospective clients to anticipate some extended delivery delays and hiccups due to the cancelation of multiple commercial flights due to the on-going COVID-19 pandemic, the Covid-19 pandemic has caused a substantial strain on the global post system, which has resulted in significant shipping delays. We will directly communicate with you if their orders have been affected. We are sorry for the inconvenience and we thank you for your support and understanding during these complicated periods.